panda99bet Privacy Policy

This Privacy Policy ("Policy") explains how panda99bet collects, stores, uses, and under what circumstances it may share the personal information of players and visitors who use panda99bet's services.

By registering an account with panda99bet or continuing to use our services, you are considered to have accepted the terms set out in this Policy. If this Policy is updated without prior notice, the revised version will be published on this page and will take effect from the date of the change.

panda99bet collects personal information in the following categories in order to provide services and maintain a secure environment—

1.1 Information You Provide Directly

• Name, date of birth, and gender — to verify that you are 21 years of age or older
• Password used to log in to your account (stored as a hash)
• Personal identity documents required to verify payments
• KBZPay, Wave Money, AYA Pay, CB Pay phone numbers or bank account details

1.2 Automatically Collected Information

• IP address, browser type and version
• Device records (Device ID, Operating System)
• Service usage logs, game history, and deposit / withdrawal records
• Information collected from cookies and similar tracking technologies

1.3 Information That Must Be Provided

To comply with security and anti-money laundering laws when processing financial transfers, you must provide your name and identity documents for KYC verification.

Collected information is used only for the following legitimate purposes—

• Account Registration and Management — Creating player accounts, handling logins, and verifying personal details
• Processing Financial Transactions — Recording deposits, withdrawals, bonuses, and money transfers
• Maintaining Security — Protecting against unauthorized access, fraud, and money laundering
• Improving the Service — Analyzing how players use the platform to improve their experience
• Customer Support — Responding to inquiries and support requests
• Meeting Legal Obligations — Ensuring compliance with applicable laws and regulations
• Responsible Gambling Protection — Providing problem gambling prevention tools and keeping players safe

The panda99bet website uses cookies and similar technologies. These can be grouped into the following types—

Essential Cookies

Essential cookies are always enabled because they are required for the core functions of the service, including login verification, payment session continuity, and security checks.

Analytics Cookies

These cookies are used to analyze how the service is used and to improve the player experience. You can disable them in your browser settings, but some parts of the service may not work as expected.

Managing Cookies

You can restrict or delete cookies through your browser settings. However, if essential cookies are disabled, some parts of the service may not function properly.

panda99bet does not share players' personal information with third parties by default. Sharing only occurs in the following defined circumstances—

4.1 Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and technology service providers handle data under panda99bet's instructions and are not permitted to use the data for their own purposes.

4.2 Legal Requests

Where a legitimate request is received from legal authorities, courts, or regulatory bodies, data will be provided in accordance with applicable law.

4.3 Security Matters

Data may be handled as necessary to take appropriate action against fraud, money laundering, or other criminal activity.

To protect players' personal information, panda99bet has put in place technical and organizational security measures—

• SSL/TLS Encryption — All data transfers are protected with 256-bit SSL encryption
• Password Hashing — Player passwords are never stored in readable form; they are hashed using methods such as bcrypt before being stored
• Access Control — Data can only be accessed by authorized staff, and access logs are maintained
• Regular Audits — Regular security checks are conducted to find and fix vulnerabilities
• Firewall and Protection Tools — Full server and network protection is in place to guard against unauthorized external access

However, no digital platform can guarantee 100% complete security. Players should also be aware that they are responsible for protecting their own account security.

panda99bet stores players' personal data only for as long as is needed to provide the service and to meet legal obligations—

• Account Information — For the entire period the account is active and for as long as legally required after the account is closed
• Financial Records — May be retained for several years as required by financial compliance obligations
• Tracking Data (Log files) — Typically deleted within 3–12 months
• Customer Service Records — For a reasonable period after the relevant matter is fully resolved

Once legal obligations no longer apply, data is securely deleted.

Each player has the following rights regarding their personal data—

To exercise any of these rights, you can write to [email protected]. Requests will be handled within a reasonable time unless there are legal obligations that require otherwise.

panda99bet is a platform open only to people aged 21 and above. We do not knowingly collect personal data from anyone under 21.

If we discover that personal data from someone under 21 has been collected unknowingly, we will promptly delete that data and close the associated account. If you are aware of an inappropriate registration, you can notify us at [email protected].

panda99bet wants to be transparent about how data is used in our Responsible Gaming efforts—

• Data is used to analyze players' gaming patterns and to give early warnings if there are signs of potential problem gambling
• Self-exclusion records for players who choose to set their own limits are carefully maintained
• When analyzing gaming data alongside player identities, personal privacy is protected as much as possible

To learn more about our responsible gaming policy, visit the Responsible Gaming page.

panda99bet may update this policy from time to time due to legal changes, platform developments, or changes in business practices.

When the policy is updated, the changes will be shown on this page along with the revision date. For significant changes, players will be notified via an account notification. Continuing to use the service after updates are made means you accept the revised policy.

If you have questions about this Privacy Policy, complaints about data handling, or requests regarding your privacy rights, you can reach us through the following channels—

Data requests will be handled within a reasonable time, with our best effort, unless there is a mandatory legal requirement to do otherwise.